Knowledge base

Payment and Billing (1)

For all your questions about payments and billings.

Payment and Billing (14)

• How do I update my payment method if my card has expired?
• Who is Paddle?
• Can I change my billing details after subscribing?

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Subscription Management (1)

Understand how to use the tckr Customer Portal to manage your subscription.

Subscription Management (12)

• What are the differences between the monthly and annual plans?
• Can I add multiple users to my subscription?
• How do I cancel my subscription?

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Promotions and Discounts (1)

Details about our promos, discounts, and how they interact with your account.

Promotions and Discounts (3)

• Do you offer promotional codes or discounts?
• Can I combine multiple discounts or promotions?
• How long are promotional offers valid?

Account and Data Management (1)

Learn how to manage your account.

Account and Data Management (1)

• How do I permanently delete my data from your servers?